01
Problem
Brand standards live on paper; whether every point follows the same rule is unclear. Audits sample; the days between are blind. When a guest complaint arrives, the root cause — point, shift, or training — surfaces late.
Quality teams walk the floor a few times a year; the days between are blind. Hygio does not replace those audits — it leaves a continuous visual trace. Sampling is still needed; the two are not substitutes.
- Trends look at weeks, not a single bad day.
- Guest-survey dirty alerts bind to a work order.
02
How they use Hygio
The same visual rules apply at every point; variance shows in the panel. Dirty results and guest-survey alerts land in the task queue. Quality complements sample audits with a continuous photo archive. Scores are an internal quality signal, not a healthcare-hygiene compliance certificate.
Healthcare-hygiene law, FDA clearance, and sterility certificates are not Hygio claims. Buyers clarify retention, role access, and DPA in privacy pages and contract.
03
Compliance note
Hygio is not a medical device or FDA-cleared product; it does not certify sterility or infection control. Buyers clarify retention, access roles, and processing terms in privacy pages and contract. The demo sets report fields and alert rules together.
Report fields and alert thresholds are set in the demo. We do not market a fixed accuracy percentage; environment, angle, and light change results.
04
Clarify before you buy
Quality buyers want two documents: what the product is not (not a medical device) and how data is processed (privacy, deletion, roles). Both are published on the site; the contract takes precedence.
Questions buyers ask
01Is Hygio a medical device or FDA-cleared product?
No. It is software that monitors cleaning operations using staff-uploaded facility photos. It does not document or certify sterile conditions, infection control, or healthcare-hygiene regulatory compliance.
02Does it replace sample field audits?
No. Quality teams still walk the floor a few times a year. Hygio leaves a continuous visual trace on the days between; the two are not substitutes. Trends look at weeks, not a single bad day.
03What accuracy percentage do you claim?
We do not market a fixed percentage. The model labels visible cues (stain, standing liquid, missing consumables, disorder); light, angle, and area type change results. Evaluation happens in controlled tests and a field pilot.
04Where is data stored and who can access it?
Access is role-based. Retention, deletion, and processing details sit on the privacy and data-deletion pages; enterprise customers clarify in a DPA. The contract outranks marketing copy.
05How are alert thresholds set?
Which labels land in the task queue, and whether a guest survey creates an extra round, is set in the demo. Report fields are locked in the same call — there is no later claim that 'we measure everything'.
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