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Plazas and offices

Floor restrooms and pantries: FM ties tenant complaints to score trends.

What this page covers

01

Typical hygiene points

Floor toilets, accessible WCs, pantries, and meeting-floor sinks are registered points. Tenants sometimes say "it is never cleaned"; point scores show which floor actually dropped.

'It is never cleaned' is a common line. Point scores show which floor actually dropped; they do not close the whole building in one record.

  • Pantries and meeting-floor sinks are separate points.

02

Operating rhythm

Cleaning often runs off-hours. Check-in verifies staff were on the right floor. Managers open the panel the next morning; overnight proof is the photo, not the logbook.

FM opens the panel the next morning. Overnight proof is the photo, not the logbook.

03

Why Hygio fits

In multi-tenant buildings, reputation hangs on a few bad restroom visits. Hygio makes floor variance visible; FM and the vendor look at the same evidence. The demo clarifies point count and tenant report format.

In a multi-tenant building a few bad restroom visits spoil the plaza. Hygio makes floor variance visible.

04

Pilot and scope

A complaint-heavy floor plus a meeting floor is enough as a pilot. Then the template spreads.

Questions buyers ask

01Do tenants see the panel?

Not by default. FM and the vendor look at the same evidence. If a tenant summary is shared, scope — which floor, which cadence — is decided in the demo.

02How is an 'it is never cleaned' complaint handled?

Point scores show which floor actually dropped; they do not close the whole building in one 'cleaned' record. Pantries and meeting-floor sinks are separate points. Proof sits in the panel the next morning.

03How is the night shift proved?

The photo, not the logbook. Check-in verifies the right floor. FM opens the panel at the start of the day and sees drift without walking.

04How many floors do we pilot?

A complaint-heavy floor plus a meeting floor is enough. Then the template spreads. Point count shapes the quote; there is no self-serve tariff.

05Does the score bind into the tenant lease?

Hygio is not a lease-law tool. It is an internal quality signal. Which output goes to a tenant — if any — is written with legal and FM in the demo.

Related pages

Hygio is software for monitoring facility cleaning operations using staff-submitted photos and AI-assisted scoring. It is not a medical device, not an FDA-cleared product, and does not certify sterile conditions, infection control, or compliance with healthcare hygiene regulations. Scores support internal operations and vendor oversight only.