--- title: "Office hygiene tracking — Hygio" description: "Track plaza and office restrooms and pantries with photo evidence; tie tenant complaints to scores." lastModified: "2026-08-17" --- # Plazas and offices Floor restrooms and pantries: FM ties tenant complaints to score trends. ## What this page covers - Tenant complaints bind to a floor score. - Off-hours rounds are proved with photos. - Check-in verifies the right floor. ## Typical hygiene points Floor toilets, accessible WCs, pantries, and meeting-floor sinks are registered points. Tenants sometimes say "it is never cleaned"; point scores show which floor actually dropped. 'It is never cleaned' is a common line. Point scores show which floor actually dropped; they do not close the whole building in one record. - Pantries and meeting-floor sinks are separate points. ## Operating rhythm Cleaning often runs off-hours. Check-in verifies staff were on the right floor. Managers open the panel the next morning; overnight proof is the photo, not the logbook. FM opens the panel the next morning. Overnight proof is the photo, not the logbook. ## Why Hygio fits In multi-tenant buildings, reputation hangs on a few bad restroom visits. Hygio makes floor variance visible; FM and the vendor look at the same evidence. The demo clarifies point count and tenant report format. In a multi-tenant building a few bad restroom visits spoil the plaza. Hygio makes floor variance visible. ## Pilot and scope A complaint-heavy floor plus a meeting floor is enough as a pilot. Then the template spreads. ## Questions buyers ask ### Do tenants see the panel? Not by default. FM and the vendor look at the same evidence. If a tenant summary is shared, scope — which floor, which cadence — is decided in the demo. ### How is an 'it is never cleaned' complaint handled? Point scores show which floor actually dropped; they do not close the whole building in one 'cleaned' record. Pantries and meeting-floor sinks are separate points. Proof sits in the panel the next morning. ### How is the night shift proved? The photo, not the logbook. Check-in verifies the right floor. FM opens the panel at the start of the day and sees drift without walking. ### How many floors do we pilot? A complaint-heavy floor plus a meeting floor is enough. Then the template spreads. Point count shapes the quote; there is no self-serve tariff. ### Does the score bind into the tenant lease? Hygio is not a lease-law tool. It is an internal quality signal. Which output goes to a tenant — if any — is written with legal and FM in the demo. - [Environments where hygiene standards matter](https://hygio.app/en/industries) - [Request a Free Demo](https://hygio.app/en/contact) ## Related - [Home](https://hygio.app/en) — [markdown](https://hygio.app/en.md) - [Contact](https://hygio.app/en/contact) — [markdown](https://hygio.app/en/contact.md) - [Use cases](https://hygio.app/en/use-cases) — [markdown](https://hygio.app/en/use-cases.md) - [Industries](https://hygio.app/en/industries) — [markdown](https://hygio.app/en/industries.md) - [Guides](https://hygio.app/en/guides) — [markdown](https://hygio.app/en/guides.md) - [Privacy Policy](https://hygio.app/en/privacy) — [markdown](https://hygio.app/en/privacy.md) - [GDPR Notice](https://hygio.app/en/privacy/gdpr) — [markdown](https://hygio.app/en/privacy/gdpr.md) - [Cookie Policy](https://hygio.app/en/cookies) — [markdown](https://hygio.app/en/cookies.md) - [Data Deletion](https://hygio.app/en/data-deletion) — [markdown](https://hygio.app/en/data-deletion.md) - [Terms of Service](https://hygio.app/en/terms) — [markdown](https://hygio.app/en/terms.md) - [llms.txt](https://hygio.app/llms.txt) - [sitemap.md](https://hygio.app/sitemap.md)